Have a question or want to talk through your use case? We're happy to help.
hello@nexapay.io
Response within 4 hours
sales@nexapay.io
Enterprise & partnerships
api@nexapay.io
24/7 technical support
compliance@nexapay.io
KYB / regulatory queries
Our team responds to all inquiries within 4 business hours.
Quick answers to common questions.
Sandbox access is available right after you apply. Getting to production usually takes 2–5 business days once KYB is done.
BTC, ETH, USDT (ERC-20 & TRC-20), USDC, BNB, SOL, MATIC, and 25+ more. We add new assets based on what clients actually need.
Virtual Visa/Mastercard cards are issued instantly via API. Physical cards ship within 5–7 business days to 180+ countries.
We do KYB (Know Your Business) for all clients. What's required varies by jurisdiction — our compliance team walks you through it.
Yes. If you're doing over $1M a month, reach out to sales and we'll put together something that makes sense for your volume.
Our team is available 24/7. You can also book a 30-minute call with a solutions engineer.