Cookie Categories We Use
These cookies are essential for the NexaPay platform to function correctly. They enable core features such as user authentication, session management, security token validation, and fraud prevention. Without these cookies, services you have requested cannot be provided.
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_id | Maintains your authenticated session | Session |
| csrf_token | Prevents cross-site request forgery attacks | Session |
| auth_token | Stores your encrypted authentication credentials | 30 days |
| device_id | Identifies trusted devices for security purposes | 1 year |
These cookies help us understand how visitors interact with our platform by collecting and reporting information anonymously. This data helps us improve the performance, reliability, and user experience of NexaPay.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics — distinguishes unique users | 2 years |
| _gid | Google Analytics — stores and updates page view count | 24 hours |
| amplitude_id | Tracks feature usage and user flows | 1 year |
| perf_metrics | Collects page load and API response times | 30 days |
Functional cookies allow the platform to remember choices you make (such as your preferred language, currency display, or dashboard layout) and provide enhanced, personalized features. These cookies may be set by us or by third-party providers whose services we have added to our pages.
| Cookie Name | Purpose | Duration |
|---|---|---|
| user_prefs | Stores your dashboard layout and display preferences | 1 year |
| lang_pref | Remembers your selected language | 1 year |
| currency_pref | Stores your preferred display currency | 6 months |
| theme | Remembers your light/dark mode preference | 1 year |
These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. They are usually placed by advertising networks with our permission.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _fbp | Facebook Pixel — tracks conversions from Facebook ads | 3 months |
| li_fat_id | LinkedIn Insight Tag — measures ad campaign performance | 30 days |
| hubspotutk | HubSpot — tracks visitor identity for marketing | 13 months |
| intercom-id | Intercom — identifies returning users for support chat | 9 months |
Table of Contents
1. What Are Cookies?
Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website or use a web application. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners information about how their site is being used.
Cookies are not programs and cannot carry viruses or install malware on your device. They simply store small pieces of information that help websites remember your preferences and actions.
In addition to cookies, we may also use similar technologies such as web beacons, pixel tags, local storage, and session storage to collect information about your use of our platform.
2. How We Use Cookies
FDraft LLC uses cookies and similar technologies for the following purposes:
Authentication & Security: To verify your identity, maintain your login session, and protect your account from unauthorized access and fraudulent activity.
Platform Functionality: To remember your preferences, settings, and customizations so you don't have to re-enter them each time you visit.
Performance Monitoring: To understand how our platform performs, identify errors, and measure page load times so we can continuously improve the experience.
Analytics: To analyze how users navigate and interact with our platform, which features are most used, and where users encounter difficulties.
Marketing: To measure the effectiveness of our advertising campaigns and deliver relevant content to users who have shown interest in our services.
3. Third-Party Cookies
Some cookies on our platform are set by third-party services that appear on our pages. We do not control these third-party cookies and they are subject to the respective third party's privacy policy.
Third-party services we use that may set cookies include:
- ·Google Analytics (analytics.google.com) — website analytics
- ·Intercom (intercom.com) — customer support chat
- ·HubSpot (hubspot.com) — marketing and CRM
- ·LinkedIn Insight Tag (linkedin.com) — B2B advertising analytics
- ·Facebook Pixel (facebook.com) — social media advertising
- ·Amplitude (amplitude.com) — product analytics
We regularly review our third-party integrations and update this policy accordingly.
Google Analytics
Website analytics
analytics.google.com
Intercom
Customer support chat
intercom.com
HubSpot
Marketing & CRM
hubspot.com
LinkedIn Insight
B2B ad analytics
linkedin.com
Facebook Pixel
Social media ads
facebook.com
Amplitude
Product analytics
amplitude.com
4. Managing Your Cookie Preferences
You have several options for managing cookies:
Cookie Consent Banner: When you first visit our platform, you will be presented with a cookie consent banner where you can accept all cookies, reject non-essential cookies, or customize your preferences by category.
Browser Settings: Most web browsers allow you to control cookies through their settings. You can typically find these settings in the "Options", "Preferences", or "Settings" menu of your browser. Note that disabling certain cookies may affect the functionality of our platform.
Opt-Out Tools: For analytics and advertising cookies, you can use opt-out tools provided by the respective services: - Google Analytics: tools.google.com/dlpage/gaoptout - Facebook: facebook.com/settings?tab=ads - LinkedIn: linkedin.com/psettings/guest-controls
Do Not Track: Some browsers include a "Do Not Track" feature. Our platform currently does not respond to Do Not Track signals, but we honor your cookie consent preferences set through our banner.
STEP 01
Cookie Banner
Accept, reject, or customize when you first visit
STEP 02
Browser Settings
Control cookies via your browser's privacy settings
STEP 03
Opt-Out Tools
Use vendor-specific opt-out links for analytics & ads
5. Cookie Retention Periods
Cookies are stored for varying periods depending on their purpose:
Session Cookies: These are temporary cookies that expire when you close your browser. They are used for authentication and security purposes.
Persistent Cookies: These remain on your device for a set period (ranging from 24 hours to 2 years) or until you delete them. They are used for remembering preferences and analytics.
The specific retention period for each cookie is listed in the cookie type tables above. You can delete cookies at any time through your browser settings.
6. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, changes in applicable law, or for other operational, legal, or regulatory reasons.
When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you through our platform or via email.
We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies.
7. Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact us:
**FDraft LLC — Privacy Team** Email: privacy@fdraftllc.com Address: 1500 N Grant St Ste R, Denver, Colorado 80203, United States FinCEN MSB Registration No.: 31000327144592
For general inquiries: support@nexapay.com
Privacy Team
privacy@fdraftllc.com
General Support
support@nexapay.com
Registered Address
1500 N Grant St Ste R
Denver, Colorado 80203, US
FinCEN MSB Reg. No.
31000327144592
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